BLUE METAL SKY ACCOUNT DELETION

Last Updated: August 5, 2026

Blue Metal Sky users may delete their account and associated game data either directly within the game or by submitting a request by email when they cannot access the game.

1. DELETE YOUR ACCOUNT IN THE GAME

1. Launch Blue Metal Sky and sign in to the account you want to delete.

2. Open Account Settings.

3. Open Account Management.

4. Select Delete Account.

5. Review the warning and confirm the deletion.

The account deletion process will begin after confirmation. You may be asked to sign in again to verify account ownership.

2. REQUEST DELETION WITHOUT ACCESS TO THE GAME

If you have uninstalled the game, lost access to the game, or cannot use the in-game deletion feature, send an account deletion request to:

Email: koiho@ihokogames.com

Recommended subject: Blue Metal Sky Account Deletion Request

Please include the following information:

• Blue Metal Sky nickname

• Email address or sign-in provider linked to the account, if applicable

• Account identifier or other information that can help identify the account, if available

• A short statement confirming that you want the Blue Metal Sky account and associated data deleted

Do not send your password, authentication token, full payment card information, or other sensitive credentials. IHOCO Games may request additional information only when reasonably necessary to verify account ownership and prevent unauthorized deletion.

3. PROCESSING PERIOD

After account ownership is verified, IHOCO Games will process the deletion request without undue delay and normally within 30 days. We will contact you if additional verification or additional time permitted by applicable law is required.

4. DATA THAT WILL BE DELETED

The following data associated with the verified account will be deleted or irreversibly anonymized:

• Account identifier and linked profile information controlled by IHOCO Games

• Nickname and account settings

• Game progress and stage records

• Units, items, virtual currencies, experience, rewards, missions, and other owned game data

• Account-linked rankings, mailbox records, and gameplay records, where applicable

• Other personal data that is no longer necessary to provide the Service

Account deletion is permanent. Deleted accounts and game progress generally cannot be restored.

5. DATA THAT MAY BE RETAINED

Certain records may be retained separately for the period required by applicable law or reasonably necessary for payment disputes, fraud prevention, security, or the establishment, exercise, or defense of legal claims. In Korea, records may include:

• Records concerning contracts or withdrawal from purchases: up to 5 years

• Records concerning payments and supply of digital content: up to 5 years

• Records concerning consumer complaints or dispute resolution: up to 3 years

• Records concerning advertising: up to 6 months

Retained records will be used only for the applicable legal or protective purpose and will be deleted or anonymized after the retention period ends. Additional details are available in the Blue Metal Sky Privacy Policy.

6. PURCHASES AND REFUNDS

Deleting an account does not automatically cancel or refund completed purchases. Resolve pending purchase delivery, cancellation, or refund requests through Google Play, the Apple App Store, or IHOCO Games customer support before deleting the account.

7. CONTACT

Service operator: IHOCO Games

Service: Blue Metal Sky

Website: https://www.ihokogames.com

Customer support: koiho@ihokogames.com